RELIABLE IT SUPPORT BUILT AROUND THE WAY YOUR BUSINESS WORKS
From everyday technical issues to cyber security, cloud platforms, networks and business continuity, our outsourced IT support gives you access to the expertise your business needs.
We take the time to understand how your people work, what your business needs and where the risks lie. That means you get the right level of support and security without unnecessary complexity or technology for technology's sake.
MANAGED IT SUPPORT
IT support shouldn’t only be there when something breaks.
Amery IT combines proactive monitoring and maintenance with responsive day-to-day support, helping to keep your systems reliable, secure and ready when you need them.
We look for potential issues and carry out routine updates and maintenance. We’re only a phone call away when you need our help, and if we can’t resolve it remotely, we’ll come to you.
As your business grows, we can help you plan and budget for hardware replacements, larger projects, security priorities and longer-term technology decisions.
Depending on the level of support you choose, we can help with:
- 24/7 system monitoring
- Routine maintenance and updates
- Remote IT support and troubleshooting
- On-site support when needed
- New users and devices
- Third-party supplier liaison
- IT advice and planning
Resulting in fewer IT distractions, quicker access to help, and one less area of the business for you to manage.
CYBER SECURITY
Cyber security should protect your business without making it harder for your people to do their jobs.
We look at where your risks lie, how your team accesses and shares information, and what protection is already in place. From there, we can strengthen the areas that need attention and build practical safeguards around your day-to-day work.
We can help with:
- Email security, including DMARC and DKIM
- Antivirus and endpoint protection
- Account and access security
- Conditional access and location-based restrictions
- Phishing simulation and cyber awareness training
- Security monitoring and ongoing review
- Advice around secure remote working and information sharing
- Data protection and policy guidance, including GDPR
Cyber threats are always changing, so your protection needs to keep evolving too. We regularly review the tools and controls available to keep your business safe.
CYBER ESSENTIALS
Cyber Essentials certification gives your business a recognised way to strengthen its security, meet compliance requirements and show clients, partners and other stakeholders that you take cyber security seriously.
Amery IT guides you through the process from start to finish. We begin by assessing your current setup, identifying any gaps and explaining what needs attention. From there, we can help you put the required controls in place, carry out remediation work and prepare for certification.
Whether you’re working towards Cyber Essentials or Cyber Essentials Plus, we can help with:
- Initial security assessments
- Identifying gaps against Cyber Essentials requirements
- Remediation work and implementing required controls
- Device, software and access security
- Firewall and internet security
- Security updates and patching
- Preparing for certification
- Support throughout the certification process
We’ll explain the requirements in plain language, help you understand what needs to be done and stay alongside you throughout the process.
NEED HELP DECIDING WHAT SUPPORT YOU NEED?
MICROSOFT 365, GOOGLE WORKSPACE & CLOUD SERVICES
Cloud software allows your team to work, communicate and access what they need wherever they are.
Whether you use Microsoft 365, Google Workspace, Apple or a mixture of tools, we help you create a setup that works for your business. We can also plan and manage migrations to the cloud or between platforms, keeping disruption to a minimum while your team carries on working.
We can help with:
- Microsoft 365 setup and migration
- Google Workspace setup and migration
- Moving between Microsoft 365 and Google Workspace
- Cloud migration planning and implementation
- Windows, Mac and cloud environments
- Platform configuration
- Security and access
- Ongoing support
You don’t need to fit your business around a particular platform. We’ll look at what you need and help you get the right tools working together.
NETWORKS & WI-FI
Whether you’re at a desk, in a warehouse or moving between buildings, you need a connection you can rely on.
From business Wi-Fi and network upgrades to structured data cabling and larger wireless deployments, we design and install the infrastructure your business needs to stay connected.
We can help with:
- Business Wi-Fi installation and upgrades
- Network design and infrastructure
- Structured data cabling
- Wireless access points and larger Wi-Fi deployments
- Network upgrades and expansion
- Connectivity across multiple buildings or sites
- Troubleshooting and on-site support
No matter how big or small your setup, we’ll assess the needs of your people, devices and systems and find a practical solution for your environment.
BACKUP, DISASTER RECOVERY & BUSINESS CONTINUITY
A backup is important, but the bigger question is how quickly your business can get back to work if something goes wrong.
We help you protect the data and systems your business relies on and put practical recovery plans in place for unexpected disruption, from accidental deletion and hardware failure to cyber attacks and major outages.
We can help with:
- Secure data backup
- Cloud backup solutions
- Backup monitoring and management
- Disaster recovery planning
- Business continuity planning
- Recovery of critical data and systems
- Planning for hardware failure, cyber incidents and outages
- Reviewing and testing backup arrangements
We’ll review the data and systems your business relies on, identify the risks and help you put a practical plan in place so you know exactly what will happen and how you’ll recover if something goes wrong.
LOOKING FOR SENSIBLE IT SUPPORT YOU CAN DEPEND ON?
Based in telford, we support businesses across shropshire, staffordshire, the west midlands and beyond.
Tell us a little about your business and what you need help with, or book your free it health check.
Contact Details
What’s A Free It Health Check?
We take a practical look at your current setup using key cyber essentials standards as our baseline, highlight any obvious gaps and explain what, if anything, needs attention. You don’t need to be an existing amery it client, and there’s no obligation to buy anything afterwards. If everything looks fine, we’ll tell you.