IT SUPPORT FOR BUSINESSES ACROSS TELFORD, SHROPSHIRE, THE WEST MIDLANDS AND BEYOND
People-friendly IT Support, Built Around Your Business
Straight-talking advice and practical support that takes the weight off your shoulders.
From one-person operations to growing teams – if your it is the last thing you need to be worrying about, we can help.
Technology should make your working day easier
Your systems and software are there to support you. When they work properly, you shouldn’t need to give them a second thought.
But when something goes wrong, productivity can quickly grind to a halt, eating into your day and giving you another thing to manage.
It’s really not the time to be left chasing answers, waiting for problems to be resolved or wondering whether the advice you’re getting is really right for your business.
IT Support That Begins And Ends With Your Business
At amery it, our priority is to understand your business, how you work and what you need from your technology. That way, we can offer you sensible advice and practical solutions that work for you.
Relationship First
We get to know your business, so you deal with people who understand how you work, and you’re never just a ticket number.
We Take Responsibility
When something goes wrong, we get it sorted. You won’t be left chasing answers or trying to work things out alone.
Understand Before We Advise
There’s no one-size-fits-all answer. We ask questions first, then recommend the support and solutions that fit your business.
Your Budget Matters
If you don’t need something, we’ll tell you. And if there’s a phased way to achieve what you need, we’ll talk you through it.
We Stay One Step Ahead
We monitor, review and keep pace with changing technology and security risks to help prevent disruption before it happens.
What Our Clients Say
“Takes a big weight off our shoulders.”
Ben Wootton
"Saved me both time and money on many occasions.”
Kim Kelly
“Thorough, knowledgeable and explained everything to me in a way that I could understand without being patronising.”
Lucy Edgar
“My business is in safe hands.”
Maisy Owen
ACCREDITATIONS & CERTIFICATIONS
How We Support Your Business
From everyday it problems to security, cloud services and business continuity, amery it provides practical support for the technology your business relies on.
We work with the systems that are right for you, keeping things running, protected and easy for your team to use.
IT Support
When something stops working, you need it sorted. We provide responsive support, proactive monitoring and real people to call on, so you can get back to your working day.
Cyber Security
Good security protects your business without getting in the way. We assess your risks, your people and your day-to-day operations, then put sensible protection in place.
Microsoft, Apple & Google
Whether your business runs on microsoft 365, google workspace, iwork and icloud or a mixture of tools, we’ll make sure they’re secure and set up to suit your business.
Networks & Wi-Fi
We look after the wi-fi, networks and infrastructure so your team can stay connected and keep working. If something needs doing on site, we’ll come to you.
Backup & Business Continuity
We make sure the information your business relies on is properly backed up and help you put sensible plans in place so you know what to do if a problem occurs.
Cyber Essentials
We identify gaps in your security, explain what needs attention, and help you put the right measures in place to work towards cyber essentials certification.
Straightforward Support Means No-nonsense Pricing
Transparent monthly pricing with no hidden charges when you ask for help. Choose the level of support that’s right for your business. If you need something slightly different, we’ll tailor a package for you.
Our standard monthly packages:
BED & BREAKFAST
From £29
Essential monitoring and updates, plus someone reliable to contact whenever you need help.
HALF BOARD (POPULAR)
From £37
Bed & breakfast, plus email, security, backup and network management to keep your business running smoothly.
ALL INCLUSIVE
From £44
Complete it support, including on-site help, consultancy and supplier liaison for businesses that want everything taken care of.
Getting Started Is Easy
Whether you’re looking for a new it partner or would like to understand where your current setup stands, we keep it simple.
Start with a conversation
Tell us about your business, your current setup and what you’d like us to help with. If it’s useful, we’ll include a free it health check so that you have a clear picture of where things stand right now.
Discuss your support options
We’ll look at what you need from your it support and recommend the level of help that makes sense for your business, with clear pricing and no unnecessary extras.
Hand your IT over to us
Once you’re ready to go ahead, we’ll agree on a start date and handle onboarding. If you’re moving from another provider, we can work around existing contracts, licenses and commitments to make the transition as smooth as possible.
Your Questions Answered
Here are some of the most common questions we get asked. If you don't see yours below, just get in touch.
What Small Business It Support Services Do You Provide In Telford And Shropshire?
Amery IT provides managed IT support for businesses across Telford, Shropshire and the wider West Midlands. We can help with everything from day-to-day IT support and cyber security to Microsoft 365, Google Workspace, Apple Macs, business Wi-Fi and networks, cloud migrations, backup and disaster recovery, and Cyber Essentials certification.
We also provide strategic IT advice, helping you make sensible decisions about the technology your business needs now and as it grows.
Do You Only Provide It Support In Telford?
No. Amery IT is based in Telford and provides support across Shropshire and the West Midlands, but we also support businesses across the UK and internationally.
Thanks to secure remote support and cloud platforms such as Microsoft 365 and Google Workspace, we can provide responsive day-to-day help wherever your business is based. And when an on-site visit is needed, we’ll come to you.
Do You Support Apple Macs, Microsoft 365 And Google Workspace?
Yes. We support Windows PCs, Apple Macs, Microsoft 365, Google Workspace and mixed technology environments.
Whether you use one platform or a combination of tools, we’ll make sure everything is secure, reliable and set up to suit the way your business works.
Can You Help My Business Achieve Cyber Essentials Certification?
Yes. We can help you prepare for both Cyber Essentials and Cyber Essentials Plus by identifying security gaps, explaining what needs attention and helping you put the right controls in place.
Cyber Essentials provides the baseline for our approach to business security. We’ll guide you through the process in plain English, so you understand what’s required and why.
Do you provide business Wi-Fi and network installations?
Yes. We design, install and support business Wi-Fi and network infrastructure, whether you’re setting up a new workplace, improving an existing network or trying to resolve unreliable connectivity.
We’ll look at what your business needs from the network, then recommend a practical setup that gives you reliable, secure connectivity. And because some things simply can’t be fixed remotely, we’ll come to site when needed.
What happens if we lose access to our data or systems?
We help you put reliable backup and recovery measures in place so that, if something does go wrong, you have a clear route back to the systems and information your business relies on.
We’ll look at what needs protecting, how quickly you need to recover, and what level of disruption your business can realistically tolerate, then recommend a practical continuity plan based on that.
Will changing it provider disrupt my business?
It shouldn’t. We can take over from your existing it provider and plan the transition around your current contracts, licenses and commitments.
We’ll agree what needs to happen, when it needs to happen, and who needs to be involved to minimise disruption and make the handover as smooth as possible.
Looking For Sensible It Support You Can Depend On?
Based in telford, we support businesses across shropshire, staffordshire, the west midlands and beyond.
Tell us a little about your business and what you need help with, or book your free it health check.
Contact Details
What’s A Free It Health Check?
We take a practical look at your current setup using key cyber essentials standards as our baseline, highlight any obvious gaps and explain what, if anything, needs attention. You don’t need to be an existing amery it client, and there’s no obligation to buy anything afterwards. If everything looks fine, we’ll tell you.